Operations Manager
On-siteBurnaby, British Columbia, Canada
Job Summary
Oversee ecommerce platform operations, analyze sales data and trends to drive strategic decisions, and collaborate with marketing and sales teams to increase online sales and customer engagement. Manage inventory levels, forecasting, and replenishment while implementing tracking systems to ensure accurate stock and efficient order fulfillment. Optimize logistics processes including shipping, warehousing, and transportation to streamline operations and reduce costs. Serve as the primary NetSuite administrator, overseeing system configuration, data management, and user training to optimize operational workflows and reporting.
Required Qualifications
- Bachelor's degree in Business Administration, Supply Chain Management, or combination of experience and education
- Proven experience in operations management roles with a focus on ecommerce, inventory, logistics, and sales
- Very strong proficiency in NetSuite ERP system, with a track record of successful implementation, customization, and administration
- Excellent analytical skills, strategic thinking, and problem-solving abilities
- Demonstrated leadership, project management, and cross-functional collaboration skills
- Strong communication, negotiation, and relationship-building capabilities
- Ability to thrive in a fast-paced, dynamic environment and drive operational excellence throughout the organization
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