Operations Manager
On-siteHebron, Ohio, United States
Job Summary
Oversee daily operations by developing, designing, and improving systems that create and deliver services while managing financial and resource budgets. Create and manage a 90-day annual plan and budget, coordinating with peer leaders to execute business strategies that maintain and grow company profits. Recruit, hire, and retain the Operations Team, setting comprehensive performance goals using KPIs to ensure accountability. Lead the team through coaching, feedback, and performance reviews while communicating the company's mission, vision, and culture. Evaluate performance by analyzing daily and weekly management reports and interpreting data and metrics to ensure efficient, effective, and safe work practices.
Required Qualifications
- Understanding of HDD and underground utility construction
- Working knowledge of data analysis and performance/operation metrics
- Working knowledge of IT /Business infrastructure and Microsoft Office
Desired Qualifications
- Budget-focused mind
- Proven experience in operations
- Operations degree or equivalent experience
- Advanced organizational skills
- Excellent written, oral and client-facing communication skills
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision making and process solving
- Focused company growth incorporated into decision-making process
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