Operations Manager
$59,600–$77,400 year
On-siteThousand Oaks, California, United States
Thousand Oaks, California, United StatesOn-siteFull Time$59,600–$77,400 yearLarge
Full TimeLarge
Job Summary
Direct and oversee daily warehouse operations, ensuring efficient receipt, storage, and distribution of building materials while managing truck dispatch and route optimization via SRS routing technology. Supervise drivers, loaders, and warehouse staff, coordinating loading/unloading processes and maintaining inventory accuracy through weekly cycle counts and purchasing strategies. Lead safety audits and meetings to ensure compliance with standards, oversee maintenance of logistics equipment, and track work hours for all personnel. Collaborate with the Branch Manager on order processing, end-of-day balancing, and continuous improvement initiatives. This role requires periodic travel within the local delivery area, physical activity including lifting up to 100 pounds, and a combination of office-based administrative tasks and hands-on warehouse oversight.
Required Qualifications
- Proven excellence in verbal and written communication
- Stellar interpersonal and customer service capabilities
- Superior sales acumen and customer service prowess
- Remarkable organizational skills with a keen eye for detail
- Effective time management, demonstrating a consistent ability to meet deadlines
- Robust analytical and problem-solving abilities
- Established supervisory and leadership competencies
- Competence in prioritizing and delegating tasks efficiently
- Capacity to perform optimally in fast-paced and occasionally high-pressure environments
- Proficiency in Microsoft Office Suite or analogous software
- Aptitude for executing mathematical calculations related to discounts, interests, commissions, proportions, and percentages
- Mastery of the English language for reading purchase orders and effective team communication
- Valid driver's license with a clean driving record
- Proficiency in local area navigation and efficient truck routing
- Minimum of 1-2 years of related experience and/or training in operations management
- Practical experience in warehouse, distribution center, shipping, or receiving environments with comparable responsibilities
- A High School Diploma or GED
- College-level coursework
- Forklift Certification
- Class A or B Commercial Driver's License (CDL)
- Possession of relevant professional certifications such as Certified Operations Manager (COM) or Certified Supply Chain Professional (CSCP)
Desired Qualifications
- Familiarity with ERP systems
- Advanced Leadership and Management Experience: Demonstrated experience in leading multi-faceted warehouse operations with a focus on optimizing team performance and operational efficiency in the building materials or construction supply industry
- Strategic Planning and Implementation Expertise: Proven track record in strategic planning and execution, with the ability to develop and implement operational strategies that drive productivity and process improvements
- Comprehensive Knowledge of Logistics and Supply Chain: Extensive understanding of logistics and supply chain management principles, including inventory management, distribution, and vendor relations, to enhance overall operational effectiveness
- Proficiency in Advanced ERP Systems: Proficient in utilizing enterprise resource planning (ERP) systems for inventory control and management, providing real-time data analytics to inform decision-making
- Safety and Compliance Leadership: Comprehensive knowledge of safety regulations and compliance standards, with the ability to conduct effective safety audits and lead initiatives to uphold workplace safety and operational adherence to legal requirements
- Financial Acumen and Budget Management: Strong financial management skills with experience in budget preparation, financial forecasting, and cost control to ensure the profitability and sustainability of operations
- Exceptional Problem-Solving Skills: Ability to analyze complex operational challenges and implement innovative solutions that align with business objectives and enhance customer satisfaction
- Robust Network with Local Vendors and Suppliers: Established relationships with local vendors and suppliers in the building materials sector, facilitating efficient procurement and strong negotiation capabilities
- Cultural Fit and Team-Oriented Approach: Demonstrated ability to foster a culture of teamwork and collaboration, aligned with the company's 'Make Money and Have Fun!' ethos, while inspiring team members to achieve organizational goals
- Industry-Specific Expertise: Previous experience in the roofing industry, with a profound understanding of industry trends and customer needs, enhancing the ability to provide tailored customer service and support
- A Bachelor's Degree in Business Administration, Operations Management, or a related field
- Additional consideration given to candidates who have completed relevant college coursework beyond the minimum qualification requirement of a High School Diploma or GED
- Experience within the roofing industry is advantageous but not mandatory
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