Operations Manager
On-siteWilmington, Delaware, United States
Job Summary
Resolve client requests and concerns efficiently while communicating proactively to improve operations. Hire, develop, train, and supervise a diverse team, identifying proper staffing levels to deliver a superior customer experience. Ensure parking, security, and cash control procedures are followed, and maximize profitability through revenue development, facility marketing, and budget management. Identify procurement and vendor needs, perform general accounting duties including accounts payable and payroll, and monitor facility maintenance for cleanliness standards. Review all damage claims and implement safety programs to prevent reoccurrence, while implementing policies to ensure compliance with OSHA laws. Requires a valid state-issued driver's license with an acceptable driving record.
Required Qualifications
- Demonstrates ability to lead, manage and motivate a diverse group of team members.
- Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
- Ability to react and problem-solve quickly.
- Experience using various computer applications/systems (e.g., Microsoft Office Suite).
- Ability to learn internal computer programs.
- Must possess a valid state-issued driver's license with a current address and acceptable driving record.
Desired Qualifications
- Prior experience developing budgets and P&L (Profit and Loss) review a plus.
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