Operations Manager
HybridCape Town, Western Cape, South Africa
Job Summary
Own and improve hiring pipelines for technical and operational roles while coordinating team events, culture initiatives, and onboarding. Manage project scheduling, resource allocation, and delivery planning, and drive outbound outreach to prospective clients to support business development. Handle operational tasks including client coordination and general administration, while supporting leadership with strategic planning and process improvements. This hands-on role in a small team offers real ownership across the business from day one. You will work within a South African software consultancy specializing in custom digital products, AI solutions, and tech consulting, operating in a hybrid or fully remote environment with a focus on empathy and excellence.
Required Qualifications
- Experience in operations, project coordination, or a similar generalist role
- Comfortable managing multiple workstreams simultaneously
- Strong written communication skills
- People-oriented
- Self-directed and comfortable with ambiguity in a startup environment
- Familiarity with project management tools (Notion, Jira, or similar)
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