Operations Manager— Rwanda

Lead the operational roll-out of GOGO's swap network across Rwanda, overseeing station set-up, infrastructure, and staffing to ensure new sites open on schedule and meet operating standards. Manage day-to-day running of all swap stations, delivering targets for volumes, uptime, and customer experience while monitoring battery availability and resolving service disruptions. Own the availability and condition of motorcycles and batteries, coordinating repairs, preventive maintenance, and rescue operations with central teams. Oversee logistics, asset deployment, and stock control, maintaining accurate records, safeguarding cash and inventory, and flagging supply shortages. Lead and supervise the Rwanda field team, setting clear expectations, translating targets into daily tasks, and tracking core operating indicators. Manage the operating budget, control station-level costs, and maintain relationships with landlords, local authorities, and suppliers. Ensure health, safety, and environmental compliance, including safe battery handling and incident reporting, while meeting applicable Rwandan licensing and regulatory requirements.