Operations Manager
$35,000–$35,000 year
On-site · Maidenhead, England, United Kingdom
Job Summary
Oversee daily hotel operations across front office, housekeeping, F&B, and maintenance; lead department heads and staff, providing guidance, support, and training to ensure high levels of service; monitor guest feedback and address complaints to maintain high guest satisfaction; review financial performance (occupancy, RevPAR, F&B revenue) and implement strategies to improve profitability; ensure compliance with health, safety, and environmental regulations; collaborate with Sales, Marketing, and HR to align operational goals with business objectives and maximize revenue; maintain clear interdepartmental communication and coordinate efforts to deliver a seamless guest experience.
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