Operations Manager
On-siteManitowoc, Wisconsin, United States
Job Summary
Create a home-like environment by fostering a resident-centered culture and building meaningful relationships with families and the community. Lead and inspire teams through coaching, motivation, and promoting open communication to ensure high morale. Drive quality and satisfaction by resolving resident concerns professionally and maintaining a safe, clean, and compliant facility. Support daily operations by managing staffing, training, and regulatory adherence. Collaborate with marketing and wellness teams to welcome new residents and support community outreach. This role serves as a key leadership partner to the Executive Director across multiple assisted living communities.
Required Qualifications
- A natural leader
- Strong communication skills
- Problem-solving skills
- Passion for working with seniors
- Ability to stay calm, organized, and responsive in a fast-paced environment
- Commitment to teamwork
- Commitment to integrity
- Commitment to excellence in care
- Willingness to obtain (or currently hold) Assisted Living Executive Director certification (per state requirements)
- Ability to lead teams
- Ability to make independent decisions
- Strong interpersonal skills
- Professionalism
- Ability to work in a dynamic, resident-focused environment
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