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Metro Cruise ServicesPosted 1 month ago

Operations Manager - NEW SITE START UP SIGN ON BONUS $5,000

$83,100–$103,900 year

On-siteOlympia, Washington, United States or Lacey, Washington, United States

Full TimeSmall

Job Summary

Direct and supervise cargo-handling operations on a shift-by-shift basis, managing labor allocations, manpower assignments, and hiring needs for vessel and rail services. Exercise independent judgment to manage daily work assignments for ILWU labor, ensuring compliance with customer procedures and safety policies while resolving grievances expeditiously. Coordinate vessel and rail activities to meet service commitments, monitor operational documentation, and enforce regulatory training for PMA, OSHA, and hazardous materials. Maintain terminal security, perform compliance inspections, and assist with maintenance repair coordination. Requires day and night shifts, weekends, and holidays.

Required Qualifications

  • High school diploma or equivalent
  • 3-5+ progressively responsible, related, experience, including a background in a position such as Terminal Operations Supervisor/Superintendent
  • Valid driver's license
  • Must possess or be able to obtain a Transportation Worker Identification Credential (TWIC)
  • Must be able to work day and night shifts, weekends, and holidays as scheduled
  • Thorough understanding of operating procedures for terminal equipment, including mobile and fixed equipment, ship loaders, ship's gear cranes, locomotives, rail switching, and bulk cargo operations
  • Working knowledge of Microsoft Office applications, including Excel
  • Ability to direct and supervise union labor effectively
  • Independent judgment and discretion in operational decision-making
  • Strong planning and organizational skills
  • Effective verbal and written communication skills
  • Ability to resolve problems, manage conflict, and handle grievances professionally
  • Ability to work collaboratively with internal and external stakeholders at all levels
  • Must possess or be able to obtain a Transportation Worker Identification Credential (TWIC)
  • Must be able to lift up to 50 pounds

Desired Qualifications

  • Bachelor's degree in business, Logistics, or a related field
  • Familiarity with PMA processes and reporting requirements
  • Understanding of hazardous materials handling and stowage practices
  • Ability to adapt to changing operational priorities in a fast-paced terminal environment

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