Operations Manager
$50,000–$55,000 year
On-siteNorth Andover, Massachusetts, United States
Job Summary
Maintain daily office operations by scheduling meetings, managing guest registration, and triaging phone calls from parents, students, and staff. Oversee budget processes including payroll, purchase orders, and vendor contracts while supervising student workers to ensure strong customer service. Respond to emails from the residence life account and assist with My Mack pages and website updates. Support major projects such as RA selection, housing openings and closings, and staff hiring. Participate in weekly staff meetings and foster relationships with campus partners. This on-campus role at Merrimack College requires a Bachelor's degree, proficiency with Google tools, and experience in high-traffic customer service environments. Candidates must demonstrate alignment with the college's Catholic Augustinian mission and values.
Required Qualifications
- Bachelor's Degree
- Previous work in high traffic, customer service environment
- Criminal background check
Desired Qualifications
- Computer skills ( experience with Google sheets, docs, etc.)
- Strong interpersonal and communication skills
- Ability to juggle competing demands in a calm and friendly manner
- Catholic Augustinian mission and our values
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