Operations Manager (m/w/d)

Act as the central communication link between regional franchise partners and headquarters, ensuring effective dialogue and operational alignment. Advise partners on daily procedures, system standards, and store implementations while training teams for new openings and supporting them through the entire launch phase. Conduct regular quality checks and training sessions to enforce health, safety, and service standards across the region. Manage regional performance by analyzing key metrics, deriving actionable measures, and co-creating strategies with partners to achieve corporate goals. Identify opportunities for process optimization and actively drive improvements in workflows and structures. Requires a degree in gastronomy, hotel management, or business administration with extensive franchise experience, strong travel readiness, and advanced MS Office skills. Offers fair compensation, a mobility budget, meal vouchers, flexible hybrid work hours, and a sabbatical option.