Operations Manager (m/f/d)
On-site · Barcelona, Catalonia, Spain
Job Summary
Operations Manager (m/f/d) for CINNAMOOD's second headquarters in Barcelona, responsible for supporting franchise partners in daily operations, leading new store openings across Europe and beyond, monitoring performance metrics including P&L, cost management, local marketing, and platform ratings, managing quality and compliance audits (HACCP, product standards, customer service), designing and implementing training programs for franchise partners and their teams, and collaborating with Franchise, Marketing, Product Development, and Store Design teams to ensure each store thrives and launches are successful.
Required Qualifications
- Completed degree in Business Administration, Management, or a related field
- Good or initial experience in franchise management or the hospitality/restaurant sector
- Proven reliability, personal accountability, and a strong sense of initiative
- Willingness to travel internationally
- Fluent in English; German and Spanish skills are a strong plus
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