Operations Manager
$65–$70,000 year
On-siteJacksonville, Florida, United States
Jacksonville, Florida, United StatesOn-siteFull Time$65–$70,000 yearSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Oversee day-to-day operations 24/7/365, including managing recruiting, productivity, cost control, and quality standards. Lead and support a large team while executing onboarding plans for new market clients and handling client pickups and deliveries as needed. Monitor driver deliveries and service failures daily, field client issues, and adjust policies to ensure on-time performance. Manage contractor commissions, schedule drivers, and master transportation and client software systems. Make client pickups and deliveries as needed.
Required Qualifications
- Minimum of 2 years' Logistics, Distribution and/or Transportation/Supply Chain Solutions experience
- 2+ years of management experience
- Has a valid driver's license with no more than 2 moving violations or at-fault accidents in the previous 3 years
- Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future
- Weekend Requirement: One weekend (Saturday or Sunday) every 4–6 weeks
- Flexibility in availability
- Occasionally lift up to 10 pounds
- Possible exposure to extreme hot or cold weather elements when outside or driving
- Intermediate proficiency in Microsoft Suite applications
- Comprehension of the last-mile delivery industry, our capabilities and delivering our value proposition
- Ability to succeed and thrive in time sensitive situations and maintain positive relationships
- Organized, attentive to detail, accountable, open-minded, coachable, self-starting, solid follow-through, and multi-tasking
- Excellent communication skills to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Able to work under stress in a fast-paced work environment
Desired Qualifications
- Bachelor's Degree in Operations Management or related field preferred
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