Operations Manager

Oversee operations at Leonardo Hotel Brighton in the UK, directing strategic initiatives and day-to-day hotel operations in collaboration with the General Manager. Lead a vibrant team to deliver memorable guest experiences, act as ambassador for the hotel and Leonardo Hotels, and uphold brand standards. Responsibilities include undertaking Duty Manager shifts, shaping direction for the hotel, delivering new starter induction and Guest Care training, monitoring recruitment, leveraging local knowledge to drive business opportunities, and collaborating with the local HR team to host engaging team activities. The role emphasizes people leadership, hospitality excellence, and a proactive approach to improving service delivery.