Operations Manager & Junior Agent, The Carapella Herschenfeld Team (Hybrid)
$50,000–$50,000 year
HybridNew York, United States
Job Summary
Manage sales operations and pipeline, tracking commissions, splits, and reimbursements while maintaining transaction records from contract to closing. Lead marketing strategy by planning weekly social media content, drafting the monthly newsletter, and designing collateral in Canva. Project-manage listings from pitch to close, coordinate vendor services, and activate new listings across platforms. Cover showings and open houses as schedules require, field buyer leads, and manage rental client searches. Maintain seller reports with up-to-date comps and marketing spend data. Obtain an active NY Real Estate Salesperson license within a few months. This hybrid role offers hands-on experience alongside top-producing agents at a global luxury brokerage.
Required Qualifications
- Attention to detail - crucial
- Highly organized, comfortable owning multiple workstreams and deadlines at once
- Strong written & verbal communication — this role does real copywriting (newsletter, social, client outreach)
- Comfortable learning new software quickly (the team uses RealPlus, StreetEasy, SkySlope, ActivePipe/ReChat, Canva, and more)
- Willingness to obtain an active NY Real Estate Salesperson license within a few months of starting (timing to be discussed directly with Team Leads)
- Proactive & Intuitive — able to spot what needs attention and act without waiting to be asked
Desired Qualifications
- Prior experience in real estate, hospitality, sales support, or an operations-heavy role
- Familiarity with listing platforms (StreetEasy, RealPlus/RLS, Nooklyn) or transaction management tools (SkySlope), familiarity with AI tools
- Social media content creation or basic design experience (Canva or similar)
- Initiative & a team spirit
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.