Operations Manager | Installed Sales
On-sitePineville, North Carolina, United States
Job Summary
Oversee Installed Sales project execution across regions by ensuring consistent application of processes, standards, and best practices. Monitor workload, capacity, and resource alignment while identifying operational risks to intervene proactively. Partner with Project Managers, Estimators, and Procurement to remove constraints, improve processes, and support scalable growth. Serve as the escalation point for schedule, cost, or customer issues, providing guidance on resourcing and priority alignment. Lead post-project reviews to drive standardization and efficiency initiatives while supporting training and onboarding efforts. Ensure alignment between Estimating, Procurement, and Project Management to prevent silos.
Required Qualifications
- 5+ years of experience in construction operations, project management, or installed sales
- Strong understanding of construction workflows and execution risks
- Proven leadership and decision-making capability
- Strong communication and analytical skills
- High School Diploma or Equivalent
- Prior estimator or work order writing experience
Desired Qualifications
- Experience managing multiple teams or regions preferred
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