Operations Manager
$40,000–$40,000 year
On-siteManchester, England, United Kingdom
Manchester, England, United KingdomOn-siteFull Time$40,000–$40,000 yearEnterprise
Full TimeEnterprise
Job Summary
Manage the daily despatch operation, leading the team to achieve high performance and continuous growth while ensuring customer expectations are met. Oversee operational compliance, Health & Safety standards, and driver/vehicle resource optimization to drive efficiencies in MPG and fuel consumption. Collect and analyze performance data to identify improvements, coordinate site maintenance, and conduct regular staff reviews. Collaborate with regional leadership to exceed operational targets and build strong relationships with internal teams and external customers. Occasional UK travel is required.
Required Qualifications
- Proven expertise in driving continuous improvement initiatives and optimising operational processes
- Comprehensive knowledge of Drivers' Hours, Tachograph, and Working Time Directive (WTD) legislation
- Strong understanding of Health & Safety regulations and ensuring full compliance
- Demonstrated leadership skills with a track record of motivating, developing, and managing high-performing teams
- Experience in budget management, KPI development, and performance measurement to achieve business objectives
- Excellent organisational and planning abilities, with a proven capacity to meet tight deadlines
- Proficient in utilising computerised systems, including Transport Management Systems (TMS) and Warehouse Management Systems (WMS)
- Exceptional attention to detail coupled with strong numeracy and analytical skills
- Be prepared for occasional travel across the UK as required
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