Operations Manager
On-site · London, England, United Kingdom
Job Summary
Lead the design and implementation of new media operational models, including the strategic hiring of talent and the selection/deployment of the global tool stack. Partner with Finance and Product to embed monetisation logic into core operations, ensuring every workflow contributes to revenue growth and cost offset. Act as the operational lead for connectivity-dependent services, managing the technical and logistical dependencies of platforms like Starlink to ensure uninterrupted ad delivery. Orchestrate integration between Engineering, Procurement, Legal, and Sales to streamline contract execution, data privacy compliance, and technical deployment. Act as a key bridge to OpCos, "selling" the value of centralized media operations and driving the adoption of standardized frameworks. Define and track aggressive KPIs tied specifically to monetisation velocity, service uptime (reliability), and the ROI of new capability deployments. Standardize operational excellence across diverse markets, providing the coaching and frameworks necessary to elevate local OpCo performance to global standards.
Required Qualifications
- 8+ years of experience in media operations or digital transformation
- proven track record of building new functions from scratch
- deep understanding of connectivity-based media environments (Satcom/Starlink)
- ability to navigate complex, multi-stakeholder environments (Legal, Engineering, Commercial)
- success in scaling international teams and implementing global ad-tech/mar-tech stacks
- experience translating operational efficiency into financial impact (P&L KPIs)
- exceptional leadership and cross-functional influence
- ability to drive greenfield projects and structured roadmaps
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