Operations Manager I
$31,200–$31,200 year
On-siteCharleston, South Carolina, United States
Job Summary
Manage and coordinate all work activities of the functional area, including warehouse, dispatch, and counter sales processes. Establish, monitor, and maintain company performance metrics for order fill rate, on-time delivery, equipment utilization, and inventory accuracy. Conduct audits to monitor metrics that do not meet standards and develop strategies to drive operational excellence. Facilitate regularly scheduled operations meetings, resolve operating difficulties, and assist in preparing store budgets while monitoring department compliance. Review production reports, labor costs, and expenses to measure productivity and focus on warehouse and delivery efficiencies. Ensure vehicles are serviced, confirm inventory levels, and enforce company policies involving customers, vendors, and employees. Lead teams of six or more associates, including hiring, termination, goal setting, and performance feedback, while maintaining excellent customer relations and safety standards.
Required Qualifications
- High School Diploma or GED
- 4-6 years of experience leading a team in a manufacturing or distribution setting
- 4-6 years of building material industry with strong knowledge of products and application
- 5+ years of operational experience with significant career experience in a fast-paced distribution organization
- Comprehensive knowledge of general operations management and financial principles
- Deep understanding of logistics management and fleet management systems and practices
- Effective verbal and written communication skills and demonstrated presentation skills
- Proficiency in MS Office products
- Proficiency in computer-based inventory control system (WMS)
- Must lead by example and exhibit an entrepreneurial and strategic spirit accompanied with excellent interpersonal skills
- Strong advocate of promoting quality and continuous process improvement
- Working knowledge of building industry and support operations and/or the distribution industry operations
- Must maintain and enhance positive customer relations
- Accounting and business math skills
- Ability to develop, promote and maintain good customer relations
- Ability to maintain good housekeeping and safe working environment
- Must have a good understanding of OSHA requirements
- Proficiency in leadership duties including excellent professional communication skills and an ability to motivate a team in a challenging and fast-paced environment
- Excellent teamwork & customer relationships
- 10% Travel
Desired Qualifications
- Bachelor's Degree
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