Operations Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Supervise all hotel departments with a focus on housekeeping and maintenance while inspecting rooms and public areas daily to ensure they meet Naman and brand standards. Assist the General Manager in developing a service culture, delivering communication between the corporate office and team members, and implementing strategies set forth by the brand. Motivate, coach, counsel, and discipline staff according to Naman standards, attend required training and meetings, and perform other duties as requested by management. Weekend and holiday coverage are required. Naman Hotels is a leading owner and developer of hotels throughout the Carolinas with 20 properties in its portfolio.
Required Qualifications
- Strong organizational and computer skills
- Must be outgoing
- Proven self starter
- Ability to implement all strategies set forth by brand and corporate team
- Deliver communication between corporate office and team members
- Facilitate tools for development and empowerment for our valued team members
- Weekends and holidays are required
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