Operations Manager - Hospitality
$90,000–$90,000 year
On-site · Houston, Texas, United States
Job Summary
Lead operations in a fast-paced, high-volume service environment with a hands-on leadership approach. Oversee staffing, scheduling, workflow execution, and coaching to drive KPIs and service quality. Build and develop teams, identify gaps, implement process improvements, and maintain a structured, results-driven environment. Requires strong leadership, organization, and the ability to manage multiple priorities while maintaining high standards of customer experience and operational performance.
Required Qualifications
- 10+ years of experience in operations, management, or team leadership within customer service, hospitality, retail, or similar environments leading 30+ employees
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