Operations Manager - Harbor East

The Operations Manager works with the store leadership team to drive inventory accuracy, labor planning, scheduling, and overall store efficiency. Responsibilities include overseeing key operational processes, championing high standards for the sales floor, ensuring accurate inventory counts and timely product deliveries, safeguarding a safe and efficient work environment, and representing the business in meetings with the General Manager. The role also involves budgeting and data monitoring (expenses, sell-through, and KPI reporting), planning future business needs, leading the Operations team through coaching and development, building effective schedules, and collaborating cross-functionally to align with the General/Store Manager’s vision and inventory/sales-floor goals. Required skills include 3-5 years of retail leadership, strong MS Office proficiency (Word, Excel, Outlook), exceptional interpersonal and written communication, adaptability in a dynamic environment, accountability, and physical ability to move around the store and lift up to 50 pounds. The position emphasizes delivering a customer-ready store, flow experience delivery, and alignment with ALO’s guiding principles.