Operations Manager

Operations Manager at GFL Environmental leads branch operations, supervising and training personnel to ensure safe, professional, and efficient service. Responsible for directing driver-related tasks (driver logs, vehicle inspections), conducting annual performance reviews, enforcing wage/hour guidelines, and managing priorities to meet customer service commitments. Oversees safety programs, route planning and audits, asset protection, regulatory compliance (DOT), and financial performance (revenue retention, cost of operations, branch profitability). Recruits, interviews, hires, trains, and disciplines personnel; ensures proper uniform provision and adherence to company policies while promoting a positive employee relations climate with a strong emphasis on safety and sustainability under the Team Green initiative.