Operations Manager FLS, FMO

Operations Manager overseeing a team of Facility Coordinators in BGIS’s FLS/FMO portfolio. Drives people leadership and engagement, sets objectives, conducts performance reviews, and ensures compliance with regulatory and safety requirements. Manages work orders with a focus on cost control, develops and implements processes and SOPs, and collaborates with Dispatch and CMMS teams to ensure service delivery and KPI achievement. Supports strategic leadership for expanding facilities services, provides monthly reporting to accounts, and mentors a skilled trades team in applying HSE and regulatory requirements. Requires 5–10 years in trades operations with supervisory experience, a community college diploma or equivalent training (e.g., RPA, CET), and knowledge of OHS, fire/building codes, and environmental laws; licenses in Refrigeration, Electrical, and Plumbing are assets.