Operations Manager Final Mile
On-sitePhoenix, Arizona, United States
Job Summary
Establish and lead operational procedures for shipment verification, material handling, and inventory management while ensuring the physical condition of warehouse equipment is properly maintained. Confers with customer service and sales to coordinate activities, partners with customers to maintain satisfaction through frequent communication, and ensures safe operation meeting sanitation, maintenance, and security standards. Leads an efficient distribution center by interviewing, hiring, and training staff; planning work assignments; and managing the budget and P&L. Monitors facility key performance indicators to ensure profitability and productivity, ensures compliance with CTPAT, ISO, and AIB certifications, and reports food safety problems to senior management as applicable. Reports employee hours to payroll weekly and addresses complaints to resolve problems.
Required Qualifications
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Desired Qualifications
- Experience with warehouse management systems preferred
- Experience with labor management systems and productivity initiatives preferred
- Lean certifications preferred
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