Operations Manager (Field Installation Manager)
On-site · Melbourne, Florida, United States
Job Summary
Lead day-to-day operations for service and installation teams, ensuring projects are completed safely, on time, and within budget; manage full lifecycle of installation projects including permitting, scheduling, material ordering, execution, and closeout; work with sales to review new projects and set customer expectations; provide technical guidance to field technicians on alarm, CCTV, access control, and fire systems; monitor productivity; recruit, hire, train, and develop technicians; maintain inventory and fleet readiness; communicate with customers about timelines and updates; ensure compliance with safety standards and permitting requirements; environment is fast-paced and hands-on.
Required Qualifications
- High school diploma or equivalent; technical or trade school preferred
- Minimum of 5+ years of experience with security, fire alarm, CCTV, and access control systems
- Fire systems experience (installation, service, and/or inspections) required, with at least 3+ years of hands-on experience
- Minimum of 1 year of supervisory or management experience leading field teams
- Strong knowledge of permitting processes, fire codes, and industry regulations
- Proven ability to manage multiple projects simultaneously in a fast-paced environment
- Strong communication skills, with the ability to coordinate across teams and set clear expectations with customers
- Valid driver’s license with acceptable driving record
- Experience with Microsoft Office and operational systems
- NICET Level III certification or higher strongly preferred
- FASA/BASA certification preferred
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