Operations Manager
Rockford, Illinois, United StatesOn-siteFull TimeMid LevelNot SpecifiedUnknown
Job Summary
Feldco seeks an Operations Manager to oversee the Operations department in their Rockford office. The role involves maximizing profitability, ensuring product quality, and providing excellent customer service. Responsibilities include managing a team, establishing schedules for technicians, addressing escalated issues, onboarding installation companies, and handling installer payables. Candidates should have home improvement industry experience, prior management and scheduling experience, and strong problem-solving skills.
Required Qualifications
- Home improvement and construction industry experience
- At least 2+ years of prior management experience
- Prior scheduling experience
- Detailed oriented, organized and efficient
- Problem solving skills necessary to diagnose, implement and complete installations and service calls