Operations Manager- Elk Grove IL MDO

Monitor daily delivery operations, resolve service exceptions, and support drivers and customer service teams with real-time troubleshooting. Build, manage, and adjust office and driver schedules while preparing delivery manifests and ensuring dispatch readiness. Collaborate with routing managers to optimize performance, review payroll discrepancies, and oversee inbound and outbound logistics at 3PL locations. Track recycling levels, conduct inventory checks, and submit nightly operations recap reports. Attend weekly planning meetings to drive on-time delivery performance, driver satisfaction, and safety compliance.