Operations Manager
$41,600–$70,720 year
On-siteCambridge, Massachusetts, United States
Job Summary
Lead store execution and performance by supervising crew activities, directing daily operations, and implementing policies under the Store Manager's guidance. Manage sales and inventory levels, oversee employee staffing and training, handle financial management tasks, and lead customer service initiatives to resolve questions and complaints. Drive operational and service improvement plans while maintaining an engaged team through strong leadership and open communication. Requires advanced analytical skills, deductive reasoning, and the ability to work flexible schedules including early mornings, nights, and weekends. Full-time role with 40 weekly hours at a base rate of $20.00–$34.00.
Required Qualifications
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership
- Supervision
- Influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail manager or supervisor
- High School diploma or equivalent
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