Operations Manager
$43,680–$72,800 year
On-site · Cooperstown, New York, United States
Job Summary
Operations Manager at CVS Health responsible for store management and execution, supervision of the store crew, policy implementation, sales and inventory management, staffing and development, financial management, and delivering excellent customer service. Leads by example, communicates openly with staff, supports action plans for operational and service improvements, and maintains a customer-service driven culture. Requires strong deductive reasoning, analytical and computer skills, advanced communication and leadership abilities, and a full-time schedule including occasional early mornings, overnights, and weekend shifts. This role focuses on driving store performance and consumer loyalty while ensuring safety and quality in all operations.
Required Qualifications
- Deductive reasoning ability, advanced analytical skills and computer skills
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
- Education: High School diploma or equivalent preferred but not required
Desired Qualifications
- Retail management experience
- Leadership experience
- Experience supervising staff
- Strong analytical and computer skills
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