Operations Manager
$39,520–$60,320 year
On-siteCleveland Heights, Ohio, United States
Job Summary
Lead the store crew by supervising, assigning, and directing daily activities while communicating operational plans and service improvement actions to supervisors. Manage sales and inventory, oversee employee staffing and training, handle financial oversight, and resolve customer questions, complaints, and problems to uphold the CVS service culture. Work a flexible full-time schedule including early morning, overnight, and weekend shifts with overtime as needed. Apply deductive reasoning, advanced analytical skills, and strong communication abilities to drive store execution and performance.
Required Qualifications
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership skill
- Supervision skill
- Influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail manager or supervisor
- High School diploma or equivalent
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