Operations Manager
$39,520–$60,320 year
On-siteWilmington, Delaware, United States
Job Summary
Lead store execution and performance by supervising crew activities, assigning tasks, and communicating operational plans to drive service improvement. Manage sales, inventory, and financial operations while overseeing employee staffing, training, and development. Direct customer service efforts by assisting with inquiries, resolving complaints, and promoting the CVS culture of greeting and helping. Work a full-time flexible schedule including early morning, overnight, and weekend shifts to respond to urgent store issues. This role supports the Store Manager in total leadership of the CVS/pharmacy store, focusing on building consumer loyalty through excellent service.
Required Qualifications
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership
- Supervision
- Influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail manager or supervisor
- High School diploma or equivalent
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