Operations Manager
$39,520–$60,320 year
On-siteBlue Springs, Missouri, United States
Job Summary
Lead store execution and performance by supervising crew activities, directing daily operations, and implementing policies under Store Manager guidance. Manage sales, inventory, and financials while handling employee staffing, training, and development. Provide customer service leadership by addressing questions, problems, and complaints to uphold the CVS culture. Communicate operational plans and service improvements to the team, responding to urgent issues as needed. Requires advanced analytical and communication skills with a flexible schedule including early morning, overnight, and weekend shifts. This role focuses on driving consumer loyalty and excellent customer service within the store.
Required Qualifications
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership
- Supervision
- Influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail manager or supervisor
- High School diploma or equivalent
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