Operations Manager
$41,600–$70,720 year
On-siteNeedham, Massachusetts, United States
Job Summary
Lead store operations and supervise crew activities by directing daily assignments, communicating updates, and supporting the Store Manager with action plans for service improvement. Manage sales, inventory, and financial data while overseeing employee staffing, training, and development to maintain an engaged team. Assist customers with questions and complaints to uphold the CVS customer service culture. Work a full-time flexible schedule including early mornings, overnight shifts, and weekends as needed to respond to urgent issues. This role drives store execution and performance within the Store Management team to help simplify healthcare for the community.
Required Qualifications
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership
- Supervision
- Influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail manager or supervisor
- High School diploma or equivalent
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