Operations Manager
$42,224–$71,344 year
On-site · Laurel, Maryland, United States
Job Summary
Operations Manager at CVS Health responsible for leading store execution and performance, supervising the store team, managing sales, inventory, staffing, training, and financials, and driving customer service excellence to build consumer loyalty. Key duties include supervising store crews, communicating information openly and timely, supporting action plans for operational and service improvements, and promoting a strong CVS customer service culture (greet, offer help, thank). Required qualifications emphasize deductive reasoning, advanced analytical skills, computer skills, and strong communication, leadership, and supervisory abilities. The role requires a full-time, flexible schedule including early morning, overnight, and weekend shifts, with potential overtime and urgent issue responses.
Required Qualifications
- Deductive reasoning ability
- advanced analytical skills
- computer skills
- Advanced communication skills
- leadership
- supervision
- influencing skill
- ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Deductive reasoning ability
- advanced analytical skills
- computer skills
- advanced communication skills
- leadership
- supervision
- influencing skill
- ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
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