Operations Manager

Execute daily operations across Front Office, Housekeeping, Food and Beverage, and Engineering departments while managing staff and ensuring standards are followed. Translate goals to the team regarding guest tracking and productivity, then meet semiannually with staff on one-to-one basis to address satisfaction results and expand strengths. Lead by example, demonstrate self-confidence and energy, and assist employees in understanding ever-changing guest needs. Conduct required annual Quality audits with the GM and RD, perform hourly job functions as needed, and extend professionalism to both employees and guests at all times.