Operations Manager, Commercial Landscape Maintenance
$70,000–$80,000 year
On-site · Lockport, Illinois, United States
Job Summary
Lead 5–6 crews across landscape maintenance, enhancement, and snow operations; hire, train, and manage field employees; motivate and direct maintenance, enhancement, and snow crews; conduct performance evaluations and set goals for each crew. Supervise accounts and ensure work is completed per contract and on schedule; coordinate daily operations, route scheduling, and work assignments; manage tickets, close work orders, and track job completion; order materials and participate in seasonal planning. Schedule and lead weekly safety meetings; conduct equipment and vehicle inspections; enforce safety policies and safe work practices. Manage payroll reporting, crew hours, and job costing; support billing and operational reporting. Build strong relationships with clients and internal teams; assist Account Managers with scheduling additional work and enhancements. Experience with Aspire software is a significant plus. Maintain strong communication with Branch Manager and Account Managers regarding site conditions and status updates; oversee snow operations from fall setup to winter execution.
Required Qualifications
- Experience in the landscape maintenance and/or construction industry
- Valid driver’s license with a safe driving record
- Strong leadership skills with the ability to delegate and hold teams accountable
- Ability to read and execute landscape plans, enhancement plans, and job specifications
- Working knowledge of landscape equipment
- Strong attention to detail and commitment to quality
- Commitment to safety and safe work behaviors
- Ability to work collaboratively and provide/receive constructive feedback
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