Operations Manager
$123,595–$123,595 year
On-siteChantilly, Virginia, United States
Job Summary
Lead day-to-day management and strategic direction of enterprise IT operations supporting Federal Government and DoD missions. Oversee implementation of ITSM best practices across infrastructure, systems administration, networks, cybersecurity, and customer support functions. Establish operational objectives, monitor service levels, and direct technical teams to maintain secure, reliable, and compliant environments. Ensure adherence to DoD cybersecurity requirements, RMF standards, and information assurance policies while analyzing risks and developing mitigation strategies. Provide leadership in incident management and operational decision-making to ensure continuity of operations.
Required Qualifications
- Minimum ten (10) years of demonstrated experience in IT Operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment, preferably within the Department of Defense
- Minimum ten (10) years of demonstrated experience in a senior IT management role supporting Federal Government or DoD customers
- Demonstrated experience leading technical operations teams supporting enterprise-scale environments
- Current DoD 8570.01-M IAM Level II certification required
- Active TS clearance
- Successfully pass background and drug screening
- Advanced knowledge of enterprise IT infrastructure, networking, cybersecurity, and systems engineering principles
- Strong leadership and people management capabilities
- Ability to provide technical oversight across multiple complex projects simultaneously
- Strong understanding of information assurance and cybersecurity frameworks
- Excellent analytical, organizational, and problem-solving skills
Desired Qualifications
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Engineering, or related field preferred
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