Operations Manager-CA

Operations Manager within CVS Health’s store leadership team responsible for overall store management, supervision of the store crew, policy implementation, and driving store execution to improve customer service and performance. Key duties include leading and developing staff, coordinating actions plans for operational and service improvements, supervising daily activities, managing customer interactions, and ensuring effective communication between store crew and supervisors. Requires deductive reasoning, advanced analytical and computer skills, strong leadership and communication abilities, and flexibility to work a full-time schedule including early mornings, overnights, weekends, and potential overtime. Priority is on building consumer loyalty through excellent customer service and maintaining compliance with store policies.