Operations Manager
$70,000–$80,000 year
On-siteLa Habra, California, United States
Job Summary
Oversee all operational functions of the branch, ensuring compliance with bank policies, procedures, and regulatory requirements including BSA, CRA, and other standards. Supervise and support operational staff, including tellers, in managing day-to-day operations while conducting periodic audits to minimize risks. Monitor daily workflows to identify process improvements, manage cash levels and vault operations, and maintain accurate records for reporting to stakeholders. Provide guidance and training to team members, resolve escalated operational issues, and assist with staffing decisions and performance management. Collaborate with the Branch Manager to achieve branch goals, enhance customer satisfaction, and contribute to sales success. Requires a Bachelor's degree and five years of banking experience with three years in a supervisory role. Full-time position with a salary range of $70,000 - $80,000 annually plus bonus and benefits.
Required Qualifications
- Bachelor's degree in accounting, business administration, or related field or equivalent experience
- Minimum five years of experience in banking
- Three years of experience in a supervisory position
- Advanced English written
- Fluent English verbal
- Strong leadership
- Organization
- Problem-solving skills
- Comprehensive knowledge of banking policies, regulations, operational procedures
- Excellent communication and interpersonal skills
- Ability to mentor and support team members effectively
- Proficiency with banking systems and basic computer applications
Desired Qualifications
- Korean
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