Operations Manager
$100,000–$112,273 year
HybridSan Francisco, California, United States
Job Summary
Lead onsite management of the 55 Columbus office, including vendor coordination, emergency response, and procurement for supplies and services. Develop and enforce operational procedures for facilities, technology, and safety while overseeing annual insurance renewals and risk management planning. Manage the IT stack, vendor relationships, and staff training on business systems like Clio and Slack. Partner with the COO to translate strategic priorities into cross-functional execution plans, drive workflow improvements, and establish annual departmental budgets. Own logistics for two annual staff retreats and surface operational risks with practical solutions.
Required Qualifications
- Minimum 5 years of experience in operations, administration, facilities, office management, and/or organizational infrastructure
- Experience supporting a senior leader and driving execution across multiple functions or teams
- Demonstrated success managing vendors, facilities, budgets, and operational systems
- Experience leading projects that improve workflows, systems, or organizational efficiency
- Experience working in the nonprofit sector is strongly preferred
- Experience supporting organization-wide planning, compliance, or risk management
- Proven ability to lead training and development programs
- Excellent communication, interpersonal, and leadership skills
- Passion for and commitment to supporting, nurturing, and guiding highly motivated, mission-driven staff
- Strong operational judgment and follow-through
- Excellent project management and prioritization skills
- Ability to build systems, improve processes, and drive implementation
- Strong communication and cross-functional collaboration skills
- Comfort with technology systems, external vendors, and administrative data/tools
- Has initiative and is action-oriented in providing solutions to operational issues
- Must be available to work in the office minimum three (3) days a week
Desired Qualifications
- Experience working in the nonprofit sector is strongly preferred
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