Operations Manager
$100,000–$115,000 year
On-siteHanover, Maryland, United States
Job Summary
Manage and oversee United States distribution operations, including receiving, put-away, inventory control, replenishment, order fulfillment, packing, shipping, and returns processing. Lead the design of operational policies, implement continuous improvement initiatives such as warehouse layout optimization and 5S, and drive productivity through data analysis and labor planning. Recruit, coach, and retain a high-performing team while conducting performance evaluations and handling disciplinary actions. Collaborate with Supply Chain, Procurement, Sales, and Finance to improve end-to-end fulfillment performance and ensure outstanding service levels. Prepare budgets and update operations manuals to support strategic objectives.
Required Qualifications
- Bachelor's degree in business administration, industrial engineering, industrial management, or in a related discipline preferred
- A minimum of 7+ years' experience in a distribution center environment w/ an equivalent amount of leadership experience accomplishing business objectives, supervising staff, setting goals and tracking performance
- Experience leading mid to high-volume pick/pack operations
- Experience managing B2B fulfillment operations
- Working knowledge of LTL shipping
- Must be able to safely access and navigate the operations and production areas
- Prolonged periods of sitting at a desk and working on a computer
Desired Qualifications
- Bachelor's degree in business administration, industrial engineering, industrial management, or in a related discipline preferred
- Preference given to incumbents with a Six Sigma Certification (Green/Black Belt)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.