Operations Manager
$165,000–$190,000 year
On-siteDowners Grove, Illinois, United States
Job Summary
Manage daily business operations for assigned business units by supervising project management and field staff, resolving operational issues, and ensuring projects complete on time, within budget, and to quality standards. Establish short and long-term goals, review contracts to mitigate risks, and coordinate subcontract purchases at fair market prices. Mentor Operations personnel through performance evaluations, training, and recruitment efforts while fostering collaborative team relationships. Lead client presentations, pursue new project leads, and assume Project Management or Superintendent duties as needed to maintain job-level performance. Ensure full compliance with safety policies, industry regulations, and company authority levels across office and field environments.
Required Qualifications
- Degree in Construction Management, Engineering, Architecture, or related field
- Minimum of 15 years of progressive operations experience, to include supervisory experience, with a general contractor
- An equivalent combination of education and experience will be considered
- Design-build experience on relevant project types
- Valid State-issued driver's license and vehicle insurance which meets Alston Construction liability coverage requirements and satisfactory driving record
- OSHA 30-hour Certification
- First Aid/CPR Certification
- Ability to exercise initiative and to work well with discretion and sound independent judgment with minimal supervision, as well as in a team environment
- Thorough understanding of the Company's services, policies, processes, procedures and systems
- Strong knowledge and understanding of the internal operations of a construction design-build general contractor, the construction industry, and the local construction market
- Ability to maximize profitability and successfully balance the needs and expectations of the client while maintaining the Company's standards and reputation and mitigating risks
- Ability to lead and supervise employees, including mentoring and developing capabilities in others
- Thorough understanding of buyout, scheduling, sequencing, documentation compliance, means and methods, quality control, cost control, and change management
- Strong negotiation skills; ability to achieve goals by effectively negotiating with different individuals and personalities in various situations and circumstances
- Thorough understanding of multiple project delivery types, including Design-Build, CM at Risk, CM not at Risk, General Contractor (hard bid and negotiated), etc.
- Thorough understanding of prime and sub-contract provisions and contract delivery methods, including lump sum, guaranteed maximum price (GMP), cost-plus, etc. and ability to mitigate associated risks
- Knowledge of estimating techniques, cost control systems and accounts
- Strong mathematical and analytical skills
- Ability to read and understand drawings, specifications, maps, surveys, mechanical and electrical sheets, project schedules, cost reports, and other construction documents; understanding of contract provisions which address scope of work and design criteria
- Understanding of all local, state, federal and company safety and environmental regulations, codes, and requirements related to the construction industry
- Ability to impart knowledge to others
- Good knowledge of all sub trades and their relationship and impact on each other
- Ability to define problems, collect data, establish facts, draw valid conclusions, and make timely decisions
- Creative problem-solver; willing to try several approaches when initial solution fails
- Ability to effectively handle stress
- Excellent skills in organization, time management, planning, and prioritization
- Proactive and readily adaptable to changing conditions or demands and ability to work well under pressure and with tight deadlines
- Effective communication skills (written and verbal) and presentation skills
- Skilled at active listening techniques. Gathers appropriate information before taking action and encourages others to listen and check before acting. Communications are tactful, diplomatic, and influential
- Professional demeanor and effective interpersonal skills; ability to successfully interface with and to maintain good working relationships with co-workers, managers, clients, subcontractors, vendors, and others
- Strong industry contact relationships and the ability to assist in identifying
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