operations management trainee
$58,500–$58,500 year
On-siteGreensboro, North Carolina, United States
Job Summary
Support shop management processes by providing quality customer interfaces, managing running costs, and ensuring policy compliance to optimize maintenance overheads. Coordinate with the rental department to maximize utilization while partnering with Sales staff on new business calls. Oversee technician work planning, PM scheduling, and vehicle status updates to ensure operational efficiency. Perform other duties as assigned while maintaining cross-functional collaboration across Operations, Asset Management, Sales, Quality, and Rental. Relocation within the business unit is required at the conclusion of the training program.
Required Qualifications
- Bachelor's Degree
- 1 year or more in customer service with issues resolution experience
- Strong PC knowledge/skills to include spreadsheet and word processing software packages
- Advanced
- Basic understanding of Business Finance, controls and metrics
- Beginner
- Detail oriented with excellent follow-up practices
- Strong verbal and written communication skills
- Instills commitment to organizational goals
- Capable of multi-tasking, highly organized, with excellent time management skills
- Able to prioritize work
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Strong mechanical skills
- Effective interpersonal skills
- Excellent influencing skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
Desired Qualifications
- Relocation within the business unit at the conclusion of the training program
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