Operations Management Analyst
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Analyze operational processes and organizational performance to identify improvement opportunities. Conduct research and analysis of technical and operational data to support executive decision-making. Develop reports, dashboards, flowcharts, executive briefings, and presentation materials while monitoring operational metrics. Evaluate business processes and recommend improvements to increase efficiency. Coordinate with internal stakeholders to collect, validate, and analyze data. Maintain accurate records, ensure timely deliverables, and prepare policy documents, white papers, and management reports. Work collaboratively across branches and divisions to accomplish organizational objectives. Assist with meetings, working groups, and special projects by preparing documentation and tracking action items. Perform additional analytical and operational support duties as assigned.
Required Qualifications
- Bachelor's degree from an accredited college or university
- Minimum of 8 years of project, program management, or related professional experience
- Minimum of 5 years conducting analytical and support activities related to operations management or a similar functional area
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to conduct detailed research and analyze technical and operational data
- Ability to interpret management policies, regulations, and directives
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Access
Desired Qualifications
- Experience supporting Federal Government operations or mission support programs
- Experience developing executive reports, dashboards, and presentations
- Experience with business process improvement and operational analysis
- Experience tracking project milestones, action items, and performance metrics
- Experience supporting cross-functional teams in a fast-paced environment
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