Operations Leader
On-site · Waterbury, Connecticut, United States
Job Summary
Operations Leader at Petco responsible for leading on the sales floor as a Key Holder: supervise partners, open/close the store, handle cash and transactions, support daily store operations, merchandising, inventory, and customer experience, provide guidance to partners, train new hires, maintain a clean and engaging store, and ensure adherence to animal welfare and safety standards while delivering friendly, knowledgeable service. Includes leadership responsibilities, problem-solving, multitasking in a fast-paced retail environment, and a flexible schedule including evenings, weekends, and holidays. Emphasis on team supervision, cash handling, merchandising standards, inventory integrity, and strong customer-centric service in a Pet Care Center setting.
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