Operations Lead/Stockroom Supervisor (FAO Schwarz Boutique at Nordstrom)
$47,840–$52,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Own the product journey end to end, from receiving and processing to delivering the right product to the boutique floor with speed and accuracy. Execute visual merchandising on the floor with precision by placing product according to the planogram and maintaining presentation standards. Lead the team through opening and closing routines, manage coverage as Manager on Duty when needed, and ensure guests receive the same exceptional experience regardless of who is leading the shift. Drive shipment processing with urgency and precision, prioritizing the boutique floor's most pressing needs while keeping the back-of-house clean, safe, and operationally ready. Coach and develop the Operations team, holding them to the same guest engagement standard as any team member on the floor.
Required Qualifications
- 2+ years in an operations supervisory role in a fast-paced premium retail or experience based environment
- A confident people leader with experience coaching and developing a team on the floor
- Comfortable stepping into an opening, closing, or Manager on Duty role when needed
- Solid knowledge of inventory management
- Solid knowledge of visual merchandising
- Solid knowledge of planogram execution
- Solid knowledge of shrink mitigation
- Solid knowledge of shipment processing
- Understanding of how inventory management drives sales
- Understanding of how visual merchandising drives sales
- Understanding of how planogram execution drives sales
- Understanding of how shrink mitigation drives sales
- Understanding of how shipment processing drives sales
- Ability to lift up to 50 pounds
- Ability to stand, bend, and twist for extended periods
- Flexibility to work days, evenings, weekends, and peak retail periods
Desired Qualifications
- Experience in a concession or shop-in-shop setting
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.