Operations Lead
$105,000–$240,000 year
On-siteSan Francisco, California, United States
Job Summary
Own the end-to-end operational engine, including employee onboarding, off-boarding, payroll coordination, and internal tooling. Run the recruiting motion from top of funnel to signed offer, coordinating interview loops and managing headcount planning. Manage AP/AR cycles, support budgeting and forecasting, and ensure regulatory compliance. Plan annual offsites, team-building events, and external community initiatives to amplify brand presence. Partner with leadership on visual identity evolution, digital campaigns, and conference materials. Identify growth opportunities, lead special projects, and develop new partnership channels to shape business expansion. Thrive in ambiguity while building systems from scratch to support scaling teams.
Required Qualifications
- thrives in ambiguity
- build systems from scratch
- Exceptional written and verbal communication
- make complex things clear
- get people rowing in the same direction
- Strong judgment on when to systematize versus when to just get something done
- Comfort working directly with founders and senior leaders
- in-person role
- based out of our office in San Francisco
Desired Qualifications
- Professional experience in one or more of the following environments
- Management or strategy consulting
- High-growth startups
- Fast-paced digital or creative services firms
- Prior operations, chief of staff, or GTM experience
- A track record of driving large-scale, cross-functional projects to measurable outcomes
- Direct experience partnering with C-suite or founder-level executives
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