Operations Lead
On-siteDurham, England, United Kingdom
Job Summary
Lead Production and Yard Operations through a team of Supervisors and frontline leaders, overseeing all quality-related issues during shifts to ensure adherence to safety and quality standards. Drive performance through effective use of operational data, KPIs, and performance metrics while embedding the site's new operating structure. Champion a zero-harm culture by identifying safety weaknesses, developing improvement plans, and leading root cause analysis for incidents. Deliver continuous improvement initiatives that improve productivity, efficiency, and performance, fostering a culture of accountability and operational excellence. Manage employee relations activities and support organizational change initiatives within this newly restructured Durham site.
Required Qualifications
- Proven leadership experience within a manufacturing, production, logistics, or operational environment
- Experience leading and developing Supervisors, Team Leaders, or frontline managers
- Strong understanding of KPIs, operational performance, and data-led decision making
- Experience driving continuous improvement and operational efficiency initiatives
- Confident managing employee relations, performance management, and disciplinary processes
- Strong Health & Safety focus and commitment to operational excellence
- A coaching leadership style with a passion for developing talent and building capability
- Resilient, collaborative, and comfortable leading through change
- Adaptability
- Computer Literacy
- Data Analysis
- Delegation
- Empathy
- Experimentation
- Mathematic Literacy
- Scheduling
- Taking Ownership
- Teamwork
- Understand Customers
- Written Communication
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