Operations Head
$480,000–$720,000 year
On-siteBengaluru, Karnataka, India
Job Summary
Coordinate order fulfilment planning and warehouse operations across all locations by monitoring delivery and pick-up processes to improve key metrics. Lead a team of operation leads and support staff while driving demand forecasting, inventory planning, and resource allocation. Establish relationships with delivery partners to negotiate optimal deals, manage stock audits to reduce shrinkage, and implement process improvements that enhance the overall customer experience. This role requires a highly motivated leader with 2-4 years of warehousing and supply chain experience to manage operations efficiently.
Required Qualifications
- Bachelor's Degree/Master's Degree B.Tech/MBA etc
- 2 - 4 years' experience with warehousing, logistics, supply chain
- Knowledge of fulfilment/warehouse/ courier operations
- Experience in leading teams across multiple Cities/ Zones
- Excellent communication skills
- Change Management skills: Processes, Policies, Training & Systems
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